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You could theoretically not have a car for 10 months of the year when you’re working and using public transit and then get a car subscription for two months when you’ll be traveling more often. These subscription plans include insurance, saving the time and headache of hunting for a policy yourself. Also unlike a lease: You may not have the option to buy your car at the end of your term. “Car subscriptions” appear to be a clear bid to garner favor with tech savvy millennials in busy metropolitan areas—a demographic that was erroneously pegged as avoiding car ownership amid the myriad things millennials have killed. Most millennials, as it turns out, don’t always want to rely on Uber and public transit for their travel needs. Still, a subscription model—less commitment than a purchase, but more convenient than a car rental service like Zipcar—could fit the bill for drivers teetering on the edge of abandoning car ownership, or ones who can’t quite afford the car of their dreams.
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For shared driver driven vehicles, claims—especially those not involving a serious collision—may be reported by the vehicle owner instead of the driver, and not necessarily at the scene of the claims event. In the interim, insurers may need to work through the carsharing provider to locate the driver to further investigate the event, which could increase the complexity and time required to complete claims investigations. Fraud will presumably always be an issue, but sensor data may make it more difficult by helping adjustors determine when claims may be fraudulent. For example, in a rear end collision, claims investigators could determine the speed of the vehicle at the time of impact; this could provide evidence that bodily injury claims, such as whiplash, are exaggerated or improbable. Today, analysts estimate between 13 and 17 percent of claims paid to be fraudulent,14 resulting in excess payments of between $6 billion and $8 billion annually. Every incremental 10 percent reduction in fraudulent claims could result in industrywide savings of up to $800 million. 15Reviewing a portfolio with a fresh lens and developing a perspective on the future and associated timing is a critical first step in moving forward. This view will help insurers identify gaps in current and planned offerings—and where and when opportunities to bring new products to new markets may exist. For instance, carriers with few commercial offerings may find themselves scrambling to replace personal lines premium as they shift to commercial and autonomous system product liability policies. Currently, 6 of the top 18 personal lines carriers16 offer limited commercial auto product elements and could find themselves needing to build capabilities or partnerships in this segment. Likewise, autonomous vehicle availability and adoption may vary by market segment and region, with urban and higher income segments likely to be the first to own self driving cars.